4. Code of Ethics

4.1 To uphold and advance the honour, dignity and effectiveness of the profession of information technology and in keeping with high standards of competence and ethical conduct, a member must:

(a) be honest, forthright and impartial, and
(b) loyally serve the community, and
(c) strive to increase the competence and prestige of the profession, and
(d) use special knowledge and skill for the advancement of human welfare.

4.2 The personal commitments set out in NR4.3 and NR4.4 bind each member with regard to that member's professional conduct.

4.3 Values and Ideals

I must act with professional responsibility and integrity in my dealings with the community and clients, employers, employees and students. I acknowledge:

4.3.1 Priorities

I must place the interests of the community above those of personal or sectional interests.

4.3.2 Competence

I must work competently and diligently for my clients and employers.

4.3.3 Honesty

I must be honest in my representation of skills, knowledge, services and products.

4.3.4 Social Implications

I must strive to enhance the quality of life of those affected by my work.

4.3.5 Professional Development

I must enhance my own professional development, and that of my colleagues, employees and students.

4.3.6 Information Technology Profession

I must enhance the integrity of the information technology profession and the respect of its members for each other.

4.4 Standards of Conduct

The standards of conduct set out in these National Regulations explain how the Code of Ethics applies to a member's professional work. The list of standards is not necessarily exhaustive and should not be read as definitively demarking the acceptable from the unacceptable in professional conduct in all practical situations faced by a member. The intention of the standards of conduct is to illustrate, and to explain in more detail, the meaning of the Code of Ethics in terms of specific behaviour. The fact that a member engages in, or does not engage in, these standards does not of itself guarantee that a member is acting ethically, or unethically, as applicable. A member is expected to take into account the spirit of the Code of Ethics in order to resolve ambiguous or contentious issues concerning ethical conduct.

4.5 Priorities

In accordance with NR4.3.1:

4.5.1 I must endeavour to preserve continuity of information technology services and information flow in my care.

4.5.2 I must endeavour to preserve the integrity and security of the information of others.

4.5.3 I must respect the proprietary nature of the information of others.

4.5.4 I must endeavour to preserve the confidentiality of the information of others.

4.5.5 I must advise my client or employer of any potential conflicts of interest between my assignment and legal or other accepted community requirements.

4.5.6 I must advise my clients and employers as soon as possible of any conflicts of interest or conscientious objections which face me in connection with my work.

4.6 Competence

In accordance with NR4.3.2:

4.6.1 I must endeavour to provide products and services which match the operational and financial needs of my clients and employers.

4.6.2 I must give value for money in the services and products I supply.

4.6.3 I must make myself aware of relevant standards, and act accordingly.

4.6.4 I must respect and protect my clients' and employers' proprietary interests.

4.6.5 I must accept responsibility for my work.

4.6.6 I must advise my clients and employers when I believe a proposed project is not in their best interest.

4.6.7 I must go beyond my brief, if necessary, in order to act professionally.

4.7 Honesty

In accordance with NR4.3.3:

4.7.1 I must not knowingly mislead a client or potential client as to the suitability of a product or service.

4.7.2 I must not misrepresent my skills or knowledge.

4.7.3 I must give opinions which are as far as possible unbiased and objective.

4.7.4 I must give realistic estimates for projects under my control.

4.7.5 I must qualify professional opinions which I know are based on limited knowledge or experience.

4.7.6 I must give credit for work done by others where credit is due.

4.8 Social Implications

In accordance with NR4.3.4:

4.8.1 I must protect and promote the health and safety of those affected by my work.

4.8.2 I must consider and respect people's privacy which might be affected by my work.

4.8.3 I must respect my employees and refrain from treating them unfairly.

4.8.4 I must endeavour to understand, and give due regard to, the perceptions of those affected by my work.

4.8.5 I must attempt to increase the feelings of personal satisfaction, competence, and control of those affected by my work.

4.8.6 I must not require, or attempt to influence, any person to take any action which would involve a breach of the Code of Ethics.

4.9 Professional Development

In accordance with NR4.3.5:

4.9.1 I must continue to upgrade my knowledge and skills.

4.9.2 I must increase my awareness of issues affecting the information technology profession and its relationship with the community.

4.9.3 I must encourage my colleagues, employees and students to continue their own professional development.

4.10 Information Technology Profession

In accordance with NR4.3.6:

4.10.1 I must respect, and seek when necessary, the professional opinions of colleagues in their areas of competence.

4.10.2 I must not knowingly engage in, or be associated with, dishonest or fraudulent practices.

4.10.3 I must not attempt to enhance my own reputation at the expense of another's reputation.

4.10.4 I must co-operate in advancing information processing by communication with other professionals, students and the public, and by contributing to the efforts of professional and scientific societies and schools.

4.10.5 I must distance myself professionally from someone whose membership of the Society has been terminated because of unethical behaviour or unsatisfactory conduct.

4.10.6 I must take appropriate action if I discover a member, or a person who could potentially be a member, of the Society engaging in unethical behaviour.

4.10.7 I must seek advice from the Society when faced with an ethical dilemma I am unable to resolve by myself.

4.10.8 I must do what I can to ensure that the corporate actions of the Society are in accordance with this Code of Ethics.

4.10.9 I acknowledge my debt to the computing profession and in return must protect and promote professionalism in information technology

• Business Services;
• Cultural and Related Industries;
• Education;
• Financial Services;
• Information and Communication Technologies; and
• Printing and Graphic Arts.

The following qualifications are defined in ICA05 Version 2.

1. ICA10105 Certificate I in Information Technology
2. ICA20105 Certificate II in Information Technology
3. ICA30105 Certificate III in Information Technology
4. ICA40105 Certificate IV in Information Technology (General)
5. ICA40205 Certificate IV in Information Technology (Support)
6. ICA40305 Certificate IV in Information Technology (Websites)
7. ICA40405 Certificate IV in Information Technology (Networking)
8. ICA40505 Certificate IV in Information Technology (Programming)
9. ICA40605 Certificate IV in Information Technology (Testing)
10. ICA40705 Certificate IV in Information Technology (Systems Analysis and Design)
11. ICA40805 Certificate IV in Information Technology (Multimedia)
12. ICA50105 Diploma of Information Technology (General)
13. ICA50205 Diploma of Information Technology (Project Management)
14. ICA50305 Diploma of Information Technology (Systems Administration)
15. ICA50405 Diploma of Information Technology (Networking)
16. ICA50505 Diploma of Information Technology (Database Design and Development)
17. ICA50605 Diploma of Information Technology (Website Development)
18. ICA50705 Diploma of Information Technology (Software Development)
19. ICA50805 Diploma of Information Technology (Systems Analysis and Design)
20. ICA50905 Diploma of Information Technology (Multimedia)
21. ICA60105 Advanced Diploma of Information Technology (Process improvement)
22. ICA60205 Advanced Diploma of Information Technology (Network Security)

ICA10105 CERTIFICATE I IN INFORMATION TECHNOLOGY

Description

This qualification provides the skills and knowledge for an individual to function at a basic level of ICT competency in the contemporary information society. It will enable a person to undertake basic ICT functions using a personal computer and to engage in fundamental online activities. It could be described as ‘the community standard in ICT literacy’ and may be wholly or partially used as an access and equity program. Its objective is to enable people to acquire basic ICT knowledge and skills at a fundamental or foundation level.

This is a relatively ‘small’ qualification with 6 units required to be completed, 3 of which are core. Electives can be chosen from both ICA05 and to a limited extent from another package. The 3 core units form a ‘natural cluster’ which could be used for particular ICT literacy purposes including government ICT engagement programs, as a supplement to school curricula in middle to senior years or for adult and community education clients. In this form it may result in the issue of Statements of Attainment. It could also potentially form a relationship with base vendor certifications such as the International Computer Drivers Licence (ICDL).

Pre-requisite Requirements

There are no specific entry requirements for this qualification. However, pre-requisite arrangements for any non-ICA05 elective units in this qualification should be checked with the originating Training Package.

Job Roles

The qualification provides for basic computer skills in the workplace and as such small to medium enterprises (SMEs) will find the contents of this qualification useful at a basic ICT user level. The contents of this qualification may also provide supplement existing roles in other industries where basic ICT skills have become necessary; for example in retailing where basic shop front computer usage is prevalent, in warehousing where automation of stock and inventory control has occurred or in manufacturing at shop floor level for monitoring metrics of team performance and processes.

Qualification Structure

To attain the Certificate I in Information Technology 6 units must be achieved:

• 3 core units; plus

• 3 elective units

Note: Units of competency ICAU1130B, ICAU1131B, ICAU2005B (#) from the electives list below are recommended as electives where an effective pathway to a Certificate II in IT is required.

Achieve 3 Core Units

Core

ICAU1128B Operate a personal computer

ICAU1129B Operate a word processing application

ICAU1133B Send and retrieve information using web browsers and email

Achieve 2 Elective Units Chosen from the Following Electives List

Electives

BSBCMN106A Follow workplace safety procedures

CUVVSP11B Apply techniques to produce digital images

ICAI2015B Install software applications

ICAS1193B Connect a workstation to the internet

ICAS2008B Maintain inventories for equipment, software and documentation

ICAS2014B Connect hardware peripherals

ICAS2017B Maintain system integrity

ICAS2243B Detect and protect from spam and destructive software

ICAT1206B Check site security

ICAU1130B Operate a spreadsheet application #

ICAU1131B Operate a database application #

ICAU1132B Operate a presentation package

ICAU1204B Locate and use relevant on-line information

ICAU1211B Operate accounting applications

ICAU1213B Conduct on-line transactions

ICAU1215B Use personal productivity tool

ICAU2005B Operate computer hardware #

ICAU2007B Maintain equipment and consumables

ICAU2013B Integrate commercial computing packages

ICAW2002B Communicate in the workplace

Achieve 1 Elective Unit Chosen from the Following Sources
(Listed in Recommended Order)

• ICA10105 Electives list above; or

• elsewhere in ICA05 (at Certificate II); or

• any other Training Package (at Certificate I or Certificate II) relevant to intended outcome

Employability Skills Summary

ICA10105 Certificate I in Information Technology

The following table contains a summary of the Employability Skills required for a Computer Data Entry Operator. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.